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Subtitle: 2nd Edition
Authors: Matt McKinney; Kalani Pattison; Sarah LeMire; Kathy Anders; and Nicole Hagstrom-Schmidt
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Prefatory Material
What is Technical and Professional Communication?
Cassandra Race; David McMurrey; Annemarie Hamlin; Chris Rubio; Michele DeSilva; Claire Carly-Miles; Matt McKinney; Kalani Pattison; Nicole Hagstrom-Schmidt; and Gia Alexander
The Nature of Technical Writing
Cassandra Race; David McMurrey; Annemarie Hamlin; Chris Rubio; Michele DeSilva; Matt McKinney; Kalani Pattison; and Nicole Hagstrom-Schmidt
Characteristics and Conventions
Cassandra Race; Suzan Last; Matt McKinney; and Nicole Hagstrom-Schmidt
Topic
Matt McKinney; Nicole Hagstrom-Schmidt; and Anonymous
Deliverer
Matt McKinney; Kalani Pattison; Nicole Hagstrom-Schmidt; and Anonymous
Purpose
Audience
Annemarie Hamlin; Chris Rubio; Michele DeSilva; David McMurrey; Anonymous; Kalani Pattison; and Nicole Hagstrom-Schmidt
Genre/Form
Allison Gross; Annemarie Hamlin; Chris Rubio; Michele DeSilva; Kalani Pattison; and Nicole Hagstrom-Schmidt
Context
Anonymous; Matt McKinney; and Nicole Hagstrom-Schmidt
Using Rhetorical Principles to Produce Reader-Centered Writing
Suzan Last; David McMurrey; Annemarie Hamlin; Chris Rubio; Michele DeSilva; Kalani Pattison; and Nicole Hagstrom-Schmidt
Workplace and Professional Ethics in Technical Communication
Matt McKinney; Annemarie Hamlin; Chris Rubio; Michele DeSilva; and Gia Alexander
Presentation of Information
Annemarie Hamlin; Chris Rubio; Michele DeSilva; Eleanor Sumpter-Latham; and Nicole Hagstrom-Schmidt
Typical Ethics Issues in Technical Writing
Matt McKinney; Kalani Pattison; Kathy Anders; Suzan Last; Annemarie Hamlin; Chris Rubio; Michele DeSilva; Eleanor Sumpter-Latham; and Nicole Hagstrom-Schmidt
Information Inequity and Bias
Karna Younger; Callie Branstiter; William Little; Claire Carly-Miles; Matt McKinney; Nicole Hagstrom-Schmidt; Kalani Pattison; and Kimberly Clough
Acting Ethically & Responding to Unethical Situations
Matt McKinney and Gia Alexander
How to Write a Persuasive Document
David McMurrey; Kalani Pattison; and Nicole Hagstrom-Schmidt
Avoiding Logical Fallacies
David McMurrey; Anonymous; Matt McKinney; and Nicole Hagstrom-Schmidt
Ethical Persuasion
Anonymous; Kalani Pattison; and Nicole Hagstrom-Schmidt
Precise and Concise Wording
Suzan Last; Anonymous; Matt McKinney; Nicole Hagstrom-Schmidt; Claire Carly-Miles; and Kalani Pattison
Sentence Structure
Suzan Last; Kalani Pattison; Matt McKinney; and Nicole Hagstrom-Schmidt
Organizing Principles
Anonymous and Matt McKinney
Signposting
Transitional Words and Phrases
Suzan Last; Anonymous; Kalani Pattison; and Nicole Hagstrom-Schmidt
Four Principles of Document Design
Kalani Pattison and Nicole Hagstrom-Schmidt
Specific/Applied Best Practices
David McMurrey; Jodi Naas; Annemarie Hamlin; Chris Rubio; Michele DeSilva; Anonymous; Kalani Pattison; Nicole Hagstrom-Schmidt; and Claire Carly-Miles
Tables
Suzan Last; David McMurrey; James Francis, Jr.; Nicole Hagstrom-Schmidt; and Claire Carly-Miles
Figures
Suzan Last; David McMurrey; Kalani Pattison; James Francis, Jr.; Nicole Hagstrom-Schmidt; Matt McKinney; and Gia Alexander
Integrating Visuals
Suzan Last; David McMurrey; Kathy Anders; Claire Carly-Miles; James Francis, Jr.; Kalani Pattison; and Nicole Hagstrom-Schmidt
Copyright, Creative Commons, and Public Domain
William Meinke and Kalani Pattison
Prewriting
Rebecca Weaver; Lynne Bost; Michelle Kassorla; Karen McKinney-Holley; Kathryn Crowther; Lauren Curtright; Nancy Gilbert; Barbara Hall; Tracienne Ravita; Kirk Swenson; Kalani Pattison; James Francis, Jr.; Claire Carly-Miles; and Nicole Hagstrom-Schmidt
Outlining
Rebecca Weaver; Lynne Bost; Michelle Kassorla; Karen McKinney-Holley; Kathryn Crowther; Lauren Curtright; Nancy Gilbert; Barbara Hall; Tracienne Ravita; Kirk Swenson; Kalani Pattison; James Francis, Jr.; Claire Carly-Miles; Nicole Hagstrom-Schmidt; and Matt McKinney
Drafting Techniques
Revision Techniques
David McMurrey; Jonathan Arnett; Anonymous; Nicole Hagstrom-Schmidt; Kalani Pattison; Matt McKinney; Claire Carly-Miles; and Kathy Anders
Peer Review
David McMurrey; Claire Carly-Miles; Kalani Pattison; and Nicole Hagstrom-Schmidt
Research Methods and Methodologies
Suzan Last; Nicole Hagstrom-Schmidt; and Matt McKinney
Human Research Ethics
Suzan Last; Sarah LeMire; and Nicole Hagstrom-Schmidt
Finding and Evaluating Research Sources
Suzan Last; Kalani Pattison; and Nicole Hagstrom-Schmidt
Using Sources in Your Document
Kathryn Crowther; Lauren Curtright; Nancy Gilbert; Barbara Hall; Tracienne Ravita; Kirk Swenson; Robin Jeffrey; Amanda Lloyd; John Lanning; Melanie Gagich; Matt McKinney; Nicole Hagstrom-Schmidt; Kalani Pattison; and Claire Carly-Miles
Citations
Deborah Bernnard; Greg Bobish; Jenna Hecker; Irina Holden; Allison Hosier; Trudi Jacobson; Tor Loney; Daryl Bullis; Sarah LeMire; Matt McKinney; Nicole Hagstrom-Schmidt; and Kalani Pattison
APA Format Quick Reference
Sarah LeMire; Nicole Hagstrom-Schmidt; Kalani Pattison; Matt McKinney; Deborah Bernnard; Greg Bobish; Jenna Hecker; Irina Holden; Allison Hosier; Trudi Jacobson; Tor Loney; and Daryl Bullis
MLA Format Quick Reference
Strategies for Handling/Preventing Conflict and Challenges
Suzan Last; Candice Neveu; and Kalani Pattison
Documents and Tools to Improve Team Effectiveness
Suzan Last; Candice Neveu; Anonymous; Matt McKinney; Kalani Pattison; and Nicole Hagstrom-Schmidt
Collaborative Writing Processes
Suzan Last; Candice Neveu; Kalani Pattison; Nicole Hagstrom-Schmidt; and Matt McKinney
Rhetorical Devices for Improving Clarity in Oral Communication
David McMurrey; Anonymous; Matt McKinney; Kalani Pattison; Nicole Hagstrom-Schmidt; and Gia Alexander
Nonverbal Communication
David McMurrey; Anonymous; Kalani Pattison; and Nicole Hagstrom-Schmidt
Visual Aids
David McMurrey; Anonymous; Nicole Hagstrom-Schmidt; Kalani Pattison; and Matt McKinney
Presentation Structures
David McMurrey; Anonymous; Matt McKinney; Gia Alexander; and Nicole Hagstrom-Schmidt
Modes of Oral Communication
David McMurrey; Anonymous; James Francis, Jr.; Matt McKinney; and Kalani Pattison
Creating Video Presentations
James Francis, Jr.; Kalani Pattison; and Gia Alexander
Email
Annemarie Hamlin; Chris Rubio; Michele DeSilva; James Francis, Jr.; Matt McKinney; and Kalani Pattison
Letters
Annemarie Hamlin; Chris Rubio; Michele DeSilva; and Claire Carly-Miles
Memorandums
Annemarie Hamlin; Chris Rubio; Michele DeSilva; Nicole Hagstrom-Schmidt; Kalani Pattison; and Matt McKinney
Social Media
Matt McKinney
Text Messaging and Chat Protocol
Annemarie Hamlin; Chris Rubio; Michele DeSilva; James Francis, Jr.; and Kimberly Clough
Netiquette
Annemarie Hamlin; Chris Rubio; Michele DeSilva; and Matt McKinney
Prewriting and Research for Application Materials
Megan Savage; Nicole Hagstrom-Schmidt; and Matt McKinney
Résumés
Megan Savage; Anonymous; and Nicole Hagstrom-Schmidt
Curricula Vitae (CVs)
Cover Letters
Megan Savage; James Francis, Jr.; Matt McKinney; and Nicole Hagstrom-Schmidt
Personal Statements & Other Application Essays
Thank-You Letters
Nicole Hagstrom-Schmidt
Preliminary Steps
Suzan Last; David McMurrey; Nicole Hagstrom-Schmidt; and Claire Carly-Miles
Common Sections in Instructions
Suzan Last; David McMurrey; and Claire Carly-Miles
Writing Style
Suzan Last and David McMurrey
Illustrating Your Instructions
Suzan Last; David McMurrey; James Francis, Jr.; and Kimberly Clough
Some Preliminaries
David McMurrey; Annemarie Hamlin; Chris Rubio; Michele DeSilva; Matt McKinney; Kalani Pattison; Nicole Hagstrom-Schmidt; and Kimberly Clough
Designing and Formatting Proposals
Suzan Last; Nicole Hagstrom-Schmidt; Kalani Pattison; Matt McKinney; and James Francis, Jr.
Proposals in ENGL 210
Suzan Last; David McMurrey; Annemarie Hamlin; Chris Rubio; Michele DeSilva; Nicole Hagstrom-Schmidt; and Matt McKinney
Language Considerations
Suzan Last and Nicole Hagstrom-Schmidt
Progress Reports
Suzan Last; David McMurrey; Nicole Hagstrom-Schmidt; and Matt McKinney
Lab Reports
Gia Alexander
Formatting a Technical Report
Kalani Pattison; Matt McKinney; Nicole Hagstrom-Schmidt; David McMurrey; Annemarie Hamlin; Chris Rubio; Michele DeSilva; and Claire Carly-Miles
Front Matter
David McMurrey; Annemarie Hamlin; Chris Rubio; Michele DeSilva; Nicole Hagstrom-Schmidt; Matt McKinney; and Kalani Pattison
Introduction
David McMurrey; Annemarie Hamlin; Chris Rubio; Michele DeSilva; and Matt McKinney
Methods
Matt McKinney and Claire Carly-Miles
Results
David McMurrey; Annemarie Hamlin; Chris Rubio; Michele DeSilva; Matt McKinney; and Nicole Hagstrom-Schmidt
Conclusions
David McMurrey; Annemarie Hamlin; Chris Rubio; Michele DeSilva; Kalani Pattison; and Nicole Hagstrom-Schmidt
Recommendation or Final Opinion
David McMurrey; Jonathan Arnett; Kalani Pattison; and Nicole Hagstrom-Schmidt
References
Appendices
David McMurrey; Annemarie Hamlin; Chris Rubio; Michele DeSilva; Claire Carly-Miles; and Nicole Hagstrom-Schmidt
Decision-Making and Criteria
Crafting Recommendation and Feasibility Reports: What to Remember
Entering Search Terms
Sarah LeMire
Refining Results
Appendix: Qualitative Interview Design
Daniel W. Turner III and Nicole Hagstrom-Schmidt
Appendix: Using Sample Documents Effectively
James Francis, Jr.
Appendix: Sample Collection
Glossary
Howdy or Hello? Technical and Professional Communication by Matt McKinney, Kalani Pattison, Sarah LeMire, Kathy Anders, and Nicole Hagstrom-Schmidt is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
