The following video discusses an important workplace evaluation–employee performance reviews. Many of the tips given by the speaker apply to writing evaluations about other topics, as well.
As you can see, learning how to write evaluations can be an important workplace skill. The following paragraphs provide details about specific parts of the evaluation you’ll be writing.
1. Presenting the subject.
Presenting the subject is an often misunderstood aspect of an evaluative essay. Either writers give too little information or too much. Presenting the subject occurs in two different places in the essay.
First, the writer should give a brief introduction of the subject in the introduction of the evaluation. This introduction occurs in the second part of the introduction–the intro to the topic. At this point, the writer should simply name the subject and give a very brief description. For example, a restaurant review should include at a minimum the name and location of the restaurant. An evaluation of a vehicle might include the make, model, and year of the vehicle and any important features.
Second, the writer should give a more detailed description of the subject following the introduction in the background section of the paper. Here the writer could give a more detailed overview of the restaurant (type of decor, type of food, owners, history), describe the vehicle in detail, etc. Striking a balance between giving the reader the necessary information to understand the evaluation and telling readers everything is important. The amount of detail necessary depends on the topic. If you are reviewing a brand new technology or a machine specific to your line of work, for example, you will need to give readers more information than if you are simply reviewing a restaurant or a doctor’s office.
The language used in your description can be evaluative. For example, a writer can use descriptive adjectives and adverbs to convey a certain impression of the subject, even before the claim is made.
2. Asserting an overall judgment.
The main point/thesis should be located at the end of the paper’s introduction. It should be definitive—certain, clear, and decisive. Asking a question does not pose a definitive claim. Giving several different perspectives also does not give a definitive claim. It is ok to balance your claim, though, acknowledging weaknesses (or strengths) even as you evaluate a subject positively: “While the Suburban is a gas guzzler, it is the perfect car for a large family….”
Providing a map of your reasons/criteria within the thesis is a great technique for creating organization and focus for your essay. For example, “While the Suburban is a gas guzzler, it is the perfect car for a large family because it can seat up to 9, it has a high safety rating, and it has the best in class towing capacity.” Not only does this example give a clear, balanced claim, but it also lays out the writer’s reasons up front, creating a map in the reader’s mind that will help him follow the reasoning in the essay.
3. Giving Reasons and Support
After presenting the subject and providing readers with a clear claim, the writer must explain and justify his/her evaluation using reasons that are recognized by readers as appropriate. This occurs in the argument section of the paper and should be the most extensive part of the paper. Reasons should reflect values or standards typical for the subject. If a writer uses a criteria that is not typical for the subject, he/she must be prepared to defend that decision in the essay. For example, “Buying local may not always be at the forefront of a buyer’s mind when shopping for eggs, but…” Each reason should be clearly stated as a topic sentence that both states the reason and refers back to the main claim. Going back to the suburban example, a body paragraph/section might begin with the following topic sentence: “One of the obvious reasons a suburban is great for large families is its capacity for holding that large family and all of their necessary traveling items.”
Following the topic sentence, a writer must include relevant examples, quotes, facts, statistics, or personal anecdotes to support the reason. Depending on what the subject is, the support might be different. To support a claim about a book/film, for example, a writer might include a description of a pivotal scene or quotes from the book/film. In contrast, to support a claim about gas mileage, a writer would probably simply give the information from the vehicle specifications. Support can come from a writer’s own knowledge and experience, or from published sources.
Counterarguing means responding to readers’ objections and questions. In order to effectively counterargue, a writer must have a clear conception of his/her audience. What does the audience already know or believe about the subject? Effective counterarguing builds credibility in the eyes of the audience because it creates a sense that the writer is listening to the reader’s questions and concerns.
Counterarguments can occur at the end of the essay, after the writer has made his/her point, or throughout the essay as the writer anticipates questions or objections. Writers can respond to readers’ objections in two ways. First, a writer can acknowledge an objection and immediately provide a counter-argument, explaining why the objection is not valid. Second, a writer can concede the point, and allow that, the subject does have a flaw. In either case, it is important to be respectful of opposing positions, while still remaining firm to the original claim.
5. Establishing credibility and authority:
A writer’s credibility and authority leads to readers’ confidence in your judgment and their willingness to recognize and acknowledge that credibility and authority. An author can gain credibility by showing that he/she knows a lot about the subject. In addition, the writer shows that his/her judgment is based on valid values and standards.
The writer’s authority is in large part based upon the background of the author—education, etc. Is the author qualified to make a judgment? For some subjects, like a film review, simply watching the film might be enough. In other instances, like evaluating the quality of newly constructed cabinets or the engine of a new care, more experience might be necessary.
Content created by Dr. Karen Palmer and licensed under CC BY NC.